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Frequently asked Questions

Do you have dummy content from your demos?

Yes, the demo content is included with each theme so you can have a beautiful website set up in minutes!

Do I get free updates?

Yes – our themes come with 1-year one-click automatic and pain-free updates.

Do you offer a money-back guarantee?

Our goal is to always be fair and reasonable. Our refund policy isn’t any different: 10-days No Questions Asked. If you’re unhappy with the theme you bought just drop us a note and we’ll take care of you.

Can I use my theme on multiple sites?

The GPLv2 (or later) license lets you use the theme on as many sites as you wish, but please bear in mind that your purchase (license) entitles you to support on only one site for the Standard offering and three sites if you have purchased Premium. With the Lifetime option you can use our themes on unlimited sites with support.

What’s the license for your themes?

All of our themes are licensed under GPLv2 (or later).

Is it allowed to customize a theme?

Yes, all of our themes are licensed under GPLv2 (like WordPress itself) so you can customize them with no restrictions.

How will I know when updates are available?

We have built into our themes a notification system that will prompt you in the admin panel of new updates. From then on it’s a one click auto-update procedure.

I have purchased but I haven’t received the download link.

You receive your purchase email when the payment has been finalized. Usually this happens almost instantly but sometimes it can take a few minutes. If it is longer than that pop us an email and we will check things out for you.

Can I move my theme to another domain?

Yes – you are allowed to move your theme as many times as you want.

Why I should use WordPress?

WordPress powers 26% of all websites on the Internet. Due to its robust features and active development, many of the top sites such as the IBM, Forbes, Reuters and the New York Times use WordPress.

What are the hosting requirements?

PHP version 5.6 or greater and MySQL version 5.6 or greater.

Will any hosting provider keep me and my site happy?

We code our themes to be the fastest they can be. But we can only go so far. We can’t make up for a slow server or a bloated hosting environment. Like always in life, you get what you pay for.

Do you recommend any web hosting services?

We highly recommend SiteGround – they offer a properly optimized WordPress environment and 24/7 support, all for a reasonable price.

Is my site secure with your theme?

We’re committed to making and keeping our themes as secure as we possibly can. You can count on us to fix any issues that might arise in the shortest time possible.

What payment types do you accept?

You can buy our themes using your PayPal account, Visa, MasterCard and AMEX cards.

Will your themes run on latest version of WordPress?

All of our themes are compatible with the latest version of WordPress.

Are your themes compatible with “X” plugin?

There are thousands of third-party plug-ins available, thus we cannot guarantee that all of these plug-ins will be compatible with our themes, but most plugins should work fine.

Which browsers and browser versions do you test the themes on?

Our themes are tested on all modern browsers: Internet Explorer 11+, the latest versions of Firefox, Opera, Safari and Google Chrome. Every theme sold on Create and Code has a fully functional live demo running the latest stable version of WordPress which can be tested at will.

Are the themes Search Engine Optimized?

Yes. By its nature, WordPress is a very SEO friendly platform. We have made extra steps with to maximize SEO potential, such as the proper usage and placement of the title, excerpts, headings and valid code. In addition, third party plugins can easily be added to further increase Search Engine Optimization.

Any other questions we can answer?

We do whatever it takes to make sure our customer service is best in business. Submit a ticket and we will be happy to help!

Frequently asked Questions
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